Built for MSPs running 3CX + Syncro
Every call becomes a searchable ticket comment.
SyncroScribe captures your 3CX recordings, transcribes them with the AI provider of your choice, and pushes the transcript straight into the Syncro ticket the technician was working on.
How it works
3CX fires a webhook
When a call starts, 3CX POSTs to your tenant's signed endpoint. The technician sees the call appear instantly.
Tech picks the ticket
A modal pops up with Syncro ticket search — pick the one this call is about, or assign it later.
Transcript auto-pushed
After the call ends, the recording is transcribed and posted as a ticket comment. Billable notes write themselves.
Multi-tenant, isolated, secure.
Each MSP has its own workspace with separate 3CX credentials, Syncro keys, and choice of transcription provider — Deepgram, ElevenLabs, and more.